Which approach will BEST facilitate a positive relationship with the client?

During an initial interview, a 70-year-old client expresses reluctance to hire an ACE certified Personal Trainer because, in the past, the client was injured during a session with another personal trainer who was much younger.

Which approach will BEST facilitate a positive relationship with the client?
A . Acknowledge the client’s fear, and ask questions about the past exercise injury.
B . Ask the client to make a list of pros and cons of working with a personal trainer.
C . Avoid including exercises that target the previously injured body part.
D . Focus the interview on changing the client’s perception of personal trainers.

View Answer

Answer: A