Which approach should a consultant adopt?

A consultant is addressing Cloud Kicks’ performance measurement needs and overcoming challenges within Sales Cloud.

Which approach should a consultant adopt?
A . Collaborate closely with the customer to discern their specific performance measurement requirements.
B . Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
C . Rely on general industry standards to determine performance measurement criteria and system architecture.

View Answer

Answer: A

Explanation:

When determining performance metrics for Sales Cloud, it is essential to collaborate with the customer to understand their specific requirements. This approach ensures that the performance metrics and reporting solutions are tailored to the customer’s business goals, providing more relevant and actionable insights. By engaging directly with Cloud Kicks, the consultant can develop a customized framework that addresses their unique challenges and objectives, rather than relying on generic industry standards, which may not fully capture the nuances of their business