Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?

You set up an e-mail channel to process incoming tickets and create new customers for unknown senders.

Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?
A . Switch from channel type B2B to B2C.
B. Switch from channel direction inbound to outbound.
C. Switch from channel type B2C to B2B.
D. Switch from channel direction outbound to inbound.

View Answer

Answer: A