Which action should the engineer take first?

An engineer troubleshoots a Cisco Jabber login problem on a Windows PC. The login fails with the error message "Cannot find your services automatically. Click advanced settings to set up manually ".

Which action should the engineer take first?
A . Verify whether the cup-xmpp certificates are valid.
B. Verify the username and password and try again.
C. Perform a manual DNS lookup of SRV record _cisco-uds._tcp.domain.com.
D. Perform a manual DNS lookup of SRV record _collab-edge._tls.domain.com.

View Answer

Answer: C