Which action should help support the sales teams?

Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales.

Which action should help support the sales teams?
A . Create a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.
B . Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
C . Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.

View Answer

Answer: B

Explanation:

To foster friendly competition among account executives while reinforcing activities that drive sales, it’s effective to use a leaderboard that focuses on activities directly related to sales outcomes, such as the number of opportunities created. This approach encourages account executives to generate more sales opportunities, aligning with the goal of driving sales activities. By using a leaderboard, sales leaders can easily track and motivate performance across regions, while reinforcing positive behaviors that contribute to sales success.

For more on building leaderboards and dashboards, see: Salesforce Dashboard Best Practices.