An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly.
Which action resolves the issue?
A . Assign the user to a different Presence Redundancy Group.
B . Restart the XCP Router service.
C . Set the Owner ID on the users desk phone.
D . Associate the user to the line on the Directory Number Configuration page.
Answer: D
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