Where should you start the troubleshooting process?

An administrator tries to open iLO interlace from HPE OneView Instead of being automatically logged in a login prompt displays

Where should you start the troubleshooting process?
A . At the iLO interface to verify whether the ILO Advanced license is properly applied
B . At HPE OneView Interface to verify whether the server is In the maintenance mode
C . At the iLO interface to verify whether the SSO certificate is removed from an iLO.
D . At HPE OneView Interface to verify whether the iLO processor is disabled

View Answer

Answer: C

Explanation:

When the iLO interface prompts for a login instead of automatically logging in via HPE OneView, a common issue is that the Single Sign-On (SSO) certificate might have been removed or is not properly configured on the iLO. Verifying the presence and validity of the SSO certificate on the iLO interface is a critical step in troubleshooting this issue.

Reference: HPE OneView and iLO Integration Guide