Where is planned cost calculated from when requesting resources from a group and when resource role is specified?

Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
A . The distribution costs
B . The task rate cards.
C . The hourly rate of the specified role.
D . The CI rate cards.

View Answer

Answer: C

Explanation:

According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:

A) The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.

B) The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not

the resource plan3.

D) The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_ResourcePlans.html

2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DistributionCosts.html

3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_TaskRateCards.html

4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_CIRateCards.html