Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
A . Reports
B. Performance>Agents
C. Admin>Contact Center
D. Admin>Quality
Answer: D
Explanation:
Reference: https://help.mypurecloud.com/articles/quality-administrator-dashboard/
Latest GCX-ARC Dumps Valid Version with 60 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments