Where are Genesys Cloud CX call recordings stored by default?
Where are Genesys Cloud CX call recordings stored by default?
A . Edges
B . Cloud
C . Web Service
D . AWS Cloud
Answer: D
Explanation:
Reference:
https://help.mypurecloud.com/articles/about-call-recording/
Genesys Cloud CX call recordings are stored by default in the cloud storage provided by Genesys Cloud CX. Administrators can also configure external storage options for call recordings, such as AWS S3 buckets or web services.
Reference:
https://help.mypurecloud.com/articles/about-call-recording-storage/
https://help.mypurecloud.com/articles/configure-external-storage-for-call-recordings/
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