When registering a software NGFW to the deployment profile without internet access (i.e., offline registration), what information must be provided in the customer support portal?

When registering a software NGFW to the deployment profile without internet access (i.e., offline registration), what information must be provided in the customer support portal?

A. Authcode and serial number of the VM-Series firewall

B. Hypervisor installation ID and software version

C. Number of data plane and management plane interfaces

D. CPUID and UUID of the VM-Series firewall

Answer: A

Explanation:

The question is about offline registration of a software NGFW (specifically VM-Series) when there’s no internet connectivity.

A. Authcode and serial number of the VM-Series firewall: This is the correct answer. For offline registration, you need to generate an authorization code (authcode) from the Palo Alto Networks Customer Support Portal. This authcode is tied to the serial number of the VM-Series firewall. You provide both the authcode and the serial number to complete the offline registration process on the firewall itself.

Why other options are incorrect:

B. Hypervisor installation ID and software version: While the hypervisor and software version are relevant for the overall deployment, they are not the specific pieces of information required in the customer support portal for generating the authcode needed for offline registration.

C. Number of data plane and management plane interfaces: The number of interfaces is a configuration detail on the firewall itself and not information provided during the offline registration process in the support portal.

D. CPUID and UUID of the VM-Series firewall: While UUID is important for VM identification, it is not used for generating the authcode for offline registration. The CPUID is also not relevant in this context. The authcode is specifically linked to the serial number.

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