When gathering information, it is important to ask about the customer’s goals because the

When gathering information, it is important to ask about the customer’s goals because the
A . customer may have unrealistic expectations of what can be done.
B . customer may be planning on moving before the project is complete.
C . integrator needs to confirm they understand the relationship between desires and budget
D . integrator needs an understanding of what the customer expects to be able to do with the space.

View Answer

Answer: D

Explanation:

Understanding the customer’s goals is crucial because it helps the integrator design a solution that meets the customer’s expectations and functional requirements. Knowing what the customer expects to achieve with the space allows the integrator to tailor the AV system to those needs, ensuring satisfaction and effective use of the system. This understanding also helps in aligning the project scope with the customer’s vision and can prevent misunderstandings and misalignments later in the project.