When designing the Customer Service Representative’s user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?

Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.

When designing the Customer Service Representative’s user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment? Choose 2 answers
A . Scheduled End
B. Arrival Window Start
C. Scheduled Start
D. Arrival Window End

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Answer: B,D