When designing an effective case structure, which elements should be considered? (Select all that apply)

When designing an effective case structure, which elements should be considered? (Select all that apply)
A . The number of stages and steps required to complete the case.
B . The level of integration with external systems and data sources.
C . The availability of predefined templates for specific case types.
D . The color scheme and layout of the case user interface.

View Answer

Answer: AB