When deploying Security as a Service in a highly regulated industry or environment, what should both parties agree on in advance and include in the SLA?

When deploying Security as a Service in a highly regulated industry or environment, what should both parties agree on in advance and include in the SLA?
A . The metrics defining the service level required to achieve regulatory objectives.
B. The duration of time that a security violation can occur before the client begins assessing regulatory fines.
C. The cost per incident for security breaches of regulated information.
D. The regulations that are pertinent to the contract and how to circumvent them.
E. The type of security software which meets regulations and the number of licenses that will be needed.

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Answer: A