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When an end user logs an incident in SAP Service Cloud, which steps will be used by the administrator to manage the incident?

When an end user logs an incident in SAP Service Cloud, which steps will be used by the administrator to manage the incident?
A . Set up a multi-step approval process.
B. Push the incident to SAP Service Cloud support.
C. Start processing.
D. Change the priority to escalated.

Answer: C

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