When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added? (Choose three.)
When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added? (Choose three.)
A . Service Level Maximizer
B . Business Advocate
C . Hunt Group
D . Call Management System (CMS)
E . Expert Agent Selection (EAS)
Answer: A,B,E
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