When a change in departmental workflow is necessary, the first step is to

When a change in departmental workflow is necessary, the first step is to

A. define the gaps and solutions

B. set realistic timelines

C. re-engineer the process

D. assess the current workflow

View Answer

Answer: D

Explanation:

The first step in changing a departmental workflow is to assess the current workflow and identify the problems or inefficiencies that need to be addressed. This will help to define the gaps and solutions, set realistic timelines, and re-engineer the process.

References: AHIMA. “CDIP Exam Preparation.” AHIMA Press, Chicago, IL, 2017: 125-126.