What’s the purpose of the Deactivate Special Handling Notes Scheduled Job?
What’s the purpose of the Deactivate Special Handling Notes Scheduled Job?
A . Runs at the end of the month and deactivates all Special Handling notes more than 30 days old
B . Runs weekly and must have the Active checkbox unchecked in order for Special Handling notes to be deleted by the end of the week
C . Runs on demand by the System Admin who must set specific weekly schedules and set only those that are priority 1-critical to be deactivated
D . Runs daily at midnight, checks all active alerts and sets the status to Expired for those that have reached their expiration dates
Answer: D
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-customer-service-management/page/product/customer-service-management/concept/c_OnScreenAlerts.html
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