What would you suggest as the most important report improvement?
The following incident report that was generated during test of a web application.
What would you suggest as the most important report improvement?
Defect detected date: 15 8.2010
Defect detected by: Joe Smith
Test level System test
Test case: Area 5/TC 98
Build version: 2011-16.2
Defect description After having filled out all required fields in screen 1, t click ENTER to continue to screen 2 Nothing happens, no system response at all.
A . Add information about which web browser was used
B . Add information about which developer should fix the bug
C . Add the time stamp when the incident happened
D . Add an impact analysis
Answer: A
Explanation:
The most important report improvement for the given incident report would be to add information about which web browser was used when the defect was detected. This information is relevant for reproducing and debugging the defect, as different web browsers may have different behaviors or compatibility issues with the web application. The other options are less important or irrelevant for the incident report. The developer who should fix the bug can be assigned by the project manager or the defect tracking system, not by the tester who reports the defect. The time stamp when the incident happened is not very useful, as it does not indicate the cause or the frequency of the defect. The impact analysis is not part of the incident report, but rather of the risk assessment or prioritization process.
Verified Reference: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus – Springer, page 140.
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