Universal Containers (UC) is facing data quality issues where Sales Reps are creating duplicate customer accounts, contacts, and leads. UC wants to fix this issue immediately by prompting users about a record that possibly exists in Salesforce. UC wants a report regarding duplicate records.
What would be the recommended approach to help UC start immediately?
A . Create an after insert and update trigger on the account, contact and lead, and send an error if a duplicate is found using a custom matchingcriteria.
B. Create a duplicate rule for account, lead, and contact, use standard matching rules for these objects, and set the action to report and alert for both creates and edits.
C. Create a duplicate rule for account, lead, and contact, use standardmatching rules for these objects, and set the action to block for both creates and edits.
D. Create a before insert and update trigger on account, contact, and lead, and send an error if a duplicate is found using a custom matching criteria.
Answer: B
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