What two resources should you create?

You company has a Microsoft 365 subscription that uses Phone System and Calling Plans.

You plan to implement a toll phone number for the helpdesk.

You need to implement the following call features for the helpdesk phone number:

✑ Must include a greeting and hold music

✑ Must bypass menu options when a call is established to the helpdesk

What two resources should you create? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . a call queue
B . a call park
C . an auto attendant
D . a resource account
E . a calling policy

View Answer

Answer: AC

Explanation:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy