What two actions should you take?

HR informs you that a user has been terminated and their account has been suspended. The user is part of a current legal investigation, and HR requires the user’s email data to remain on hold. The terminated user’s team is actively working on a critical project with files owned by the user. You need to ensure that the terminated user’s content is appropriately kept before provisioning their license to a new user.

What two actions should you take? (Choose two.)

A. Extend the legal hold on the user’s email data.

B. Move project files to a Team Drive or transfer ownership.

C. Rename the account to the new user starting next week.

D. Delete the account, freeing up a Google Workspace License.

E. Assign the terminated user account an Archive User license.

Answer: A,B

Explanation:

A. Extend the legal hold on the user’s email data: Since the user is part of a current legal investigation, it’s crucial to ensure that their email data remains accessible for the legal process. Extending the legal hold will preserve the email data even if the user account is suspended or deleted.

B. Move project files to a Team Drive or transfer ownership: The user’s team is actively working on a critical project and will need access to the files owned by the terminated user. Transferring these files to a Team Drive (also known as a Shared Drive) or to another team member will ensure that the project can continue smoothly.

Other options:

C. Renaming the account to the new user starting next week: This would not be a suitable approach, especially when the original account is under legal investigation. The new user might inadvertently alter or delete data needed for the investigation.

D. Delete the account, freeing up a Google Workspace License: Deleting the account would result in the loss of data that is needed for a legal investigation, which is not permissible in this scenario.

E. Assign the terminated user account an Archive User license: While this would keep the data, it may not be compliant with legal requirements for keeping the data on hold, and it could be potentially risky to have terminated employee’s data in an archived but accessible state.

Therefore, extending the legal hold and moving project files to a Team Drive or transferring their ownership are the actions that best satisfy both the legal and operational requirements.