What steps should you take to troubleshoot this issue?

Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password.

What steps should you take to troubleshoot this issue?
A . Reinstall Password Sync on all domain controllers.
B. Reauthorize the Password Sync tool in the Google Workspace Admin Console.
C. Confirm that the Password Sync service is running on all domain controllers.
D. Reset the user’s password in Active Directory.

View Answer

Answer: C

Explanation:

https://support.google.com/a/answer/11237847?hl=en&ref_topic=4498019 The network password is determined to be with AD. In this case, you must verify that password sync is installed on all domain controllers. This is the initial troubleshooting. After this troubleshooting, the logs of these connectors are taken https://www.youtube.com/watch?v=P-r8bvivZuM