What specifications must be imported into Salesforce to make external services available to a Salesforce flow that enables external invokable actions?

Northern Trail Outfitters needs to update multiple systems outside of Salesforce based on record updates within Salesforce. A hyperautomation practitioner needs to configure Salesforce to call several APIs created by the MuleSoft development team from within a Salesforce flow.

What specifications must be imported into Salesforce to make external services available to a Salesforce flow that enables external invokable actions?
A . Open API specifications
B . External API specifications
C . RAML API specifications
D . Anypoint API specifications

View Answer

Answer: A

Explanation:

To enable Salesforce to call external services within a flow, the appropriate specifications must be imported to make these external services available as invokable actions. The correct specification is Open API specifications. OpenAPI Specification (formerly known as Swagger) is a standard for defining APIs which can be easily imported into Salesforce to facilitate the integration and invocation of external services.

Import OpenAPI Specifications: Salesforce allows the import of OpenAPI specifications, which define the available endpoints and operations of an API, making them accessible as invocable actions in a Salesforce flow.

Creating External Services: By importing an OpenAPI definition into Salesforce, it creates an External Service, which you can then use within Flow to interact with the defined APIs.

Flow Integration: Once imported, these services can be integrated into Salesforce Flows to automate processes that require interaction with external systems.

Reference: Salesforce External Services and API Integrations