What solution will decrease manual workloads on the team and will improve their customers’ experience?

Northern Trail outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations.

What solution will decrease manual workloads on the team and will improve their customers’ experience?
A . A scheduled automation to send emails to customers who made a purchase daily
B. A triggered automation to send emails to customers who have made a purchase
C. A triggered message to send an email as soon as a customer completes a purchase
D. A user-initiated message to send an email to customers who made a purchase daily

View Answer

Answer: C