What solution should the consultant recommend to meet this request?

Universal Containers wants a mechanism that provides customers access to product installation guides, warranty information.

What solution should the consultant recommend to meet this request?
A . Create a Customer Experience Cloud site.
B . Implement Recommended Articles.
C . Configure Web-to-Case.
D . Deploy a Partner Central Community.

View Answer

Answer: A

Explanation:

A Customer Experience Cloud site is a solution that allows customers to access self-service portals, knowledge bases, and communities. It can be used to provide customers with product installation guides, warranty information, and other relevant content.

Verified Reference:

https://help.salesforce.com/s/articleView?id=sf.customer_experience_cloud.htm&type=5:

https://help.salesforce.com/s/articleView?id=sf.customer_experience_cloud_sites.htm&type=5