What should you recommend?

You are designing a Microsoft Power Platform solution to help a company manage sales leads.

The solution has the following requirements:

✑ Ensure that users follow a predefined sales process regardless of the device that employees use to access the app.

✑ Respond to sales events by using organization-defined best practices.

You need to recommend a component for the app.

What should you recommend?
A . Power Automate cloud flow
B . Business process flow
C . Power Automate desktop flow
D . Playbook

View Answer

Answer: B

Explanation:

You can help ensure that people enter data consistently and follow the same steps every time they work with a customer by creating a business process flow. For example, you might want to create a business process flow to have everyone handle customer service requests the same way, or to require that people get approval for an invoice before submitting an order. Business process flows use the same underlying technology as other processes, but the capabilities that they provide are very different from other features that use processes.

Reference: https://docs.microsoft.com/en-us/power-automate/business-process-flows-overview