What should you do first?

You company has a Microsoft Exchange Online subscription.

The human resources (HR) department at the company has a shared mailbox named HRMailbox.

Users in the HR department receive the following error message when they attempt to send email messages from HRMailbox.

554 5.2.2 mailbox full;

STOREDRV.Submission.Exception:QuotaExceededException.MapiExceptionQuotaExceeded.

You verify HRMailbox and discover that ProhibitSendQuota is 49.5 GB, and TotalItemSize is 50 GB.

You need to allow the HR department users to send email from HRMailbox.

What should you do first?
A . Assign a license to HRMailbox.
B . Run the compress-archive command.
C . Increase the ProhibitSendQuota value for HRMailbox.
D . Enable HRMailbox for archiving.

View Answer

Answer: A

Explanation:

The shared mailbox has reached its maximum size limit of 50GB. You can increase the maximum size to 100GB by assigning a license. To enable the mailbox for archiving, you would also have to assign a license first.

References:

https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange­online-limits#mailbox-storage-limits