What should you do before a major incident occurs?

You support a large service with a well-defined Service Level Objective (SLO). The development team deploys new releases of the service multiple times a week. If a major incident causes the service to miss its SLO, you want the development team to shift its focus from working on features to improving service reliability .

What should you do before a major incident occurs?
A . Develop an appropriate error budget policy in cooperation with all service stakeholders.
B . Negotiate with the product team to always prioritize service reliability over releasing new features.
C . Negotiate with the development team to reduce the release frequency to no more than once a week.
D . Add a plugin to your Jenkins pipeline that prevents new releases whenever your service is out of SL

View Answer

Answer: B