What should you do?

You are a marketing administrator for Contoso Ltd.

You have a Contact Us marketing form that has fields for a person’s name, company, address, email address, and phone number.

When the form is submitted, you need to ensure that:

If the contact or lead already exists, their record is updated.

If the contact or lead does not exist, their record is created.

What should you do?
A . Set “Update contact/leads” to Contact and Lead.
B . Set “Generate Leads Without Matching” to Yes.
C . Set “Store Form Submission’ to Yes.
D . Verify that “Lead Matching Strategy” and “Contact Matching Strategy” are set correctly.

View Answer

Answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-forms