What should you do?

You need to process the expedited photocopier replacement.

What should you do?
A . Release the order to the warehouse for shipping.
B. Create and release a load for the order.
C. Send the shipment to the warehouse before sending it to the customer.
D. Create an advance exchange order.

View Answer

Answer: D

Explanation:

Configure and process an exchange on a return order.

Note: Due to space constraints, school orders for photocopiers are shipped from the vendor to the school.

A school calls customer service to report that its photocopier is broken. The school needs expedited shipment of a replacement.

Reference: https://learn.microsoft.com/en-us/dynamics365/commerce/orderexchanges