What should you do?

You are deploying a Power Apps app that uses the custom connector for ServiceNow.

The app loads very slowly for some users. You determine that all records from ServiceNow are being retrieved for every user.

The app must load only incidents that are assigned to each user.

You need to limit the number of records that the connector returns.

What should you do?
A . Apply a Lifecycle Services asset scope
B. Apply a business process flow
C. Apply the Azure APIM parameter
D. Apply a connector policy template

View Answer

Answer: D

Explanation:

You can configure policy templates for custom connectors. Policies allow you to modify the behavior of a custom connector at runtime. You can use policies to perform data conversion, route requests, set parameter values, and more. You can configure policies directly in the custom connector API properties file before import, or you can do it from the maker portal in the custom connector designer by applying policy templates.

Note: ServiceNow Action: GetRecords

Summary: List Records

Description: Gets records of a certain ServiceNow object type like ‘Incidents’ Syntax:ServiceNow.GetRecords (string tableType, [advanced][Optional]boolean sysparm_display_value, [advanced][Optional]boolean sysparm_exclude_reference_link, [advanced][Optional]string sysparm_query, [advanced][Optional]integer sysparm_limit, [advanced][Optional]integer sysparm_offset)

Reference: https://docs.microsoft.com/en-us/learn/modules/policy-templates-custom-connectors/https://www.carlosag.net/PowerApps/Connectors/ServiceNow