What should you do?

Your company uses Office 365 and has an Enterprise E3 license plan. Employees are issued laptop computers that are configured with a standard image. The image includes an installation of Office 365 ProPlus that must be activated by the employees.

An employee recently received a new laptop computer to replace an older laptop. The older laptop will be reimaged. When the employee attempts to start Word for the first time, she receives a message saying that she cannot activate it because she has already activated five devices.

You need to help the employee activate Office on her new laptop computer.

What should you do?
A . Assign a second E3 license to the employee.
B . Remove the employee’s E3 license and then assign a new E3 license.
C . Sign in to the Office 365 portal as the employee and deactivate the old laptop.
D . Sign in to the Office 365 portal by using your Global Admin account and then deactivate the old laptop.

View Answer

Answer: C

Explanation:

Office 365 ProPlus license permits a user to install Office on a maximum of five devices. For the user to install office on a 6th device, one of the devices that Office was previously activated on must be deactivated.

References:http://blogs.technet.com/b/office_resource_kit/archive/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating.aspx