What should you do?

exams MB-230 MB-230 exam 0 Comments

A company uses Dynamics 365 for Customer Service. A case in the queue is routed to you.

You will be going on a vacation.

You need to assign the case to someone else.

What should you do?
A . Release the case.
B . Route the case to another queue.
C . Share the case.
D . Escalate the case

Answer: A