What should you do?

exams MB-230 MB-230 exam 0 Comments

You are using Dynamics 365 for Customer Service.

You need to create the entitlements for your customers.

What should you do?
A . Create queues for each channel.
B . Create an entity for each channel and configure the relationship with the entitlement.
C . Configure entitlement channels.
D . Configure routing rules.

Answer: C