What should you do?

You need to ensure that User10 can activate Computer10.

What should you do?
A . Request that a Windows 10 Enterprise license be assigned to User10, and then activate Computer10.
B . From the Microsoft Deployment Toolkit (MDT), add a Volume License Key to a task sequence, and then redeploy Computer10.
C . From System Properties on Computer10, enter a Volume License Key, and then activate Computer10.
D . Request that User10 perform a local AutoPilot Reset on Computer10, and then activate Computer10.

View Answer

Answer: D

Explanation:

The case study states: User10 reports that Computer10 is not activated.

The solution is to perform a local AutoPilot Reset on the computer. This will restore the computer settings to a fully-configured or known IT-approved state. When User10 signs in to the computer after the reset, the computer should activate.

You can use Autopilot Reset to remove personal files, apps, and settings from your devices. The devices remain enrolled in Intune and are returned to a fully-configured or known IT-approved state. You can Autopilot Reset a device locally or remotely from the Intune for Education portal.

Incorrect Answers:

A: All users have Microsoft 365 E3 licenses. This license includes Windows 10 Enterprise so we don’t need to assign a Windows 10 Enterprise license to User10.

B: Volume License Keys aren’t required.

C: Volume License Keys aren’t required.

References: https://docs.microsoft.com/en-us/windows/deployment/windows-autopilot/windows-autopilot-requirements­licensing

https://docs.microsoft.com/en-us/intune-education/autopilot-reset