What should you do?

You are configuring a single business process flow in Dynamics 365 for Customer Service.

You need to design the business process flow.

What should you do?
A . Merge peer branches to a single stage when merging branches.
B . Span the process across 10 unique entities.
C . Combine multiple conditions in a rule by using both the AND and OR operators.
D . Use 40 steps per stage.

View Answer

Answer: A

Explanation:

References:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/enhance-business-processflows-branching