What should you create?

You create a Power Virtual Agents chatbot to reduce the number of incoming support calls

that require a live person.

The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.

You need to present a list of products so that users can select the correct product.

What should you create?
A . Table
B. Variable
C. Slot filling
D. Entity

View Answer

Answer: C

Explanation:

Slot filling is a natural language understanding concept that means saving an extracted entity to an object. However, in Power Virtual Agents, slot filling means placing the extracted entity value into a variable.

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling