What should you create?

You are a Dynamics 365 administrator for a dental office.

You need to create a process in Sales Hub to ensure that team members perform the following actions:

✑ Call patients to remind them about upcoming appointments.

✑ Update patient contact information.

What should you create?
A . a task flow
B . a business rule
C . a calendar
D . an on-demand workflow

View Answer

Answer: A