What should they do first to try and fix this issue?

During an online banking session, a user notices that pages are loading incorrectly or displaying outdated information.

What should they do first to try and fix this issue?
A . Delete the browser history
B . Clear the browser cache
C . Change their online banking password
D . Switch to a different Internet service provider

View Answer

Answer: B

Explanation:

Correct Answer. B. Clear the browser cache Clearing the browser cache removes stored data that may prevent web pages from loading updated content correctly, which is essential for sites like online banking where information changes frequently.

Option A is incorrect because deleting history affects only the list of visited sites and does not typically impact how web pages are loaded Option C is incorrect because changing a password does not affect how web pages are rendered or updated Option D is incorrect because switching ISPs is an extreme and largely irrelevant action for this type of issue