What should the user do first to identify and stop the problematic process?

A user’s PC is running slowly and they suspect a background process is consuming too many resources.

What should the user do first to identify and stop the problematic process?
A . Disable all startup applications
B . Open Task Manager and sort processes by memory usage to identify and end the high consumption process
C . Defragment the hard drive
D . Install additional anti-virus software

View Answer

Answer: B

Explanation:

Correct Answer. B. Open Task Manager and sort processes by memory usage to identify and end the high consumption process Sorting processes by memory or CPU usage in Task Manager helps identify resource-intensive processes, which can then be terminated to improve system performance.

Option A is incorrect because disabling startup applications affects only applications that start with Windows and won’t necessarily solve an immediate resource usage issue Option C is incorrect because defragmenting the hard drive is generally helpful for overall performance but not effective for immediate process-related slowdowns Option D is incorrect as adding more anti-virus software could actually exacerbate the problem by using more system resources