What should the user do first to ensure they are viewing the most current content?

A user complains that a website is not displaying the latest updates even though the site’s administrator confirms the updates were made.

What should the user do first to ensure they are viewing the most current content?
A . Refresh the page multiple times
B . Clear the browser cache and refresh the page
C . Update the operating system
D . Contact the website’s technical support

View Answer

Answer: B

Explanation:

Correct Answer. B. Clear the browser cache and refresh the page Clearing the browser cache followed by refreshing the page ensures that the user’s browser loads the most recent version of the web pages, reflecting the latest updates.

Option A is incorrect because simply refreshing the page may not always load new content if the browser is pulling data from the cache Option C is incorrect because an operating system update is unlikely to impact how individual web pages are cached or displayed Option D is incorrect because the issue is likely related to local caching on the user’s browser, not a problem that the website’s support team can resolve