What should the project manager have done to prevent this situation from occurring?

In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective.

What should the project manager have done to prevent this situation from occurring?
A . Analyzed the sponsor’s communication requirements.
B . Confirmed that the portal is providing adequate information.
C . Verified that the project team is following the communications management plan.
D . Ensured the sponsor had the necessary skills to use the portal.

Answer: A

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