What should the project manager have done to prevent this conflict?

A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting.

What should the project manager have done to prevent this conflict?
A . Provided copies of the stakeholder engagement plan to all team members.
B . Defined the roles and responsibilities of the team members.
C . Updated the communications management plan.
D . Established ground rules for the team

View Answer

Answer: C