What should the project manager have done to avoid this issue?

A project is ending and the final deliverables have been accepted by the customer. The project team is pleased that the project was a success: however, some groups within the customer’s organization believe the objective of the project was not met.

What should the project manager have done to avoid this issue?
A . Distributed a detailed quality management plan to the key stakeholders.
B . Included the final report during the closing phase to ensure common understanding.
C . Identified key stakeholders and included all of them in project agreement discussions.
D . Performed project reporting according to the communications management plan.

View Answer

Answer: C