What should the project manager have done to avoid this?

A project sponsor informs a project manager that even though a completed project was on schedule, within budget, and met scope requirements, the customer is dissatisfied with the final product.

What should the project manager have done to avoid this?
A . Scheduled more meetings while developing the quality management plan.
B . Implemented the ishikawa diagram tool.
C . Ensured deliverables fulfilled the requirements outlined in the quality control measurements.
D . Completed the requirements traceability matrix.

View Answer

Answer: D