What should the project manager have been done to prevent this situation?

At the end of the last iteration, the customer rejects the deliverables since they did not meet the customer’s expectations .

What should the project manager have been done to prevent this situation?
A . Involved the customer more in the planning process for the project, and ensured agreement on the proceedings.
B . Included all relevant criteria in the agreed upon definition of done (DoD), and crafted a shared product vision.
C . Provided the customer with the backlog and the specified user stories at the beginning of the iteration.
D . Developed the DoD in close cooperation with all stakeholders to ensure their expectations were included.

View Answer

Answer: D