Provisional training is provided for a project that is in the process of client hand-over. The client then asks for a step-by-step manual which was not included in the project’s deliverables
What should the project manager do?
A . Accept the request and have the learn immediately begin work on the manual
B . Initiate the change control process
C . Offer to develop the manual as a separate project
D . Reject the request because it is out of scope
Answer: C
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