What should the project manager do?

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.

What should the project manager do?
A . Reopen the quality acceptance documentation to add the sponsor’s complaints.
B. Schedule a quality review meeting and include the sponsor’s complaints.
C. Review best practices and lessons learned and apply them to the project plan.
D. Postpone the next project phase until the impact of the quality issues is assessed.

View Answer

Answer: B